jaya8 Terms and Conditions

1 General Provisions

jaya8 ("Platform", "we", "our") provides an online casino and betting service for players in Bangladesh. These Terms are written in Bengali and the Bengali version shall be considered final and binding. By using any service on the platform — slots, live casino, cricket betting, and other gaming products — you are entering into an agreement with these Terms.

jaya8 reserves the right to update these Terms at any time. Changes will take effect from the moment they are published on the platform. It is the responsibility of users to review these Terms regularly.

2 Account Registration and Eligibility

The following conditions must be met to open an account on jaya8:

• You must be at least 21 years of age. This platform is strictly prohibited for minors.
• You must provide accurate and complete personal information — name, date of birth, and contact details.
• Only one account per person is permitted. Attempting to create multiple accounts is prohibited.
• You must play in your own name and for yourself; managing an account on behalf of a third party is not allowed.
• The payment method you use must be registered in your own name.

Any false information provided at the time of registration may result in immediate account closure and forfeiture of the balance.

3 Account Verification (KYC)

jaya8 follows a Know-Your-Customer (KYC) process to confirm the identity and age of users. The following documents may be requested as part of the verification process:

• A clear copy of a National Identity Card (NID) or passport.
• Proof of current address (utility bill or bank statement issued within the last 3 months).
• Proof of ownership of the payment method (bKash / Nagad / Rocket account details).

Withdrawals may be put on hold until verification is complete. jaya8 may request additional documents at any time and users are required to cooperate by providing them.

4 Deposits and Withdrawals

The following conditions apply to deposits and withdrawals on jaya8:

• Minimum deposit: ৳500 (per method).
• Minimum withdrawal: ৳800.
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Standard withdrawal processing time: completed within 1 hour.
• Funds will be returned only to the same method used for the original deposit.
• Withdrawal requests will only be considered after KYC verification is complete.

jaya8 follows an anti-money laundering policy. Suspicious transactions may require additional verification and withdrawals may be temporarily delayed in such cases.

5 Bonuses and Promotional Offers

All bonuses and promotional offers on jaya8 are subject to specific conditions. The following general bonus terms apply to every offer:

• Welcome Bonus: 200% bonus on the first deposit, up to ৳5,000. Wagering requirement is 15 times.
• Bonus funds must meet the specified turnover requirement before they can be converted to real money.
• Requesting a withdrawal after claiming a bonus may result in the bonus being cancelled.
• Only one welcome bonus is available per person or household.
• Each promotional offer may have its own terms, which will be clearly stated on the offer page.
• jaya8 reserves the right to withdraw or modify bonuses at any time.

If evidence of bonus abuse or manipulation is found, jaya8 has the right to close the relevant account and cancel all winnings.

6 Gaming Rules

All games on jaya8 are operated in a fair and transparent manner. The following gaming rules apply:

• Game outcomes are determined by a Random Number Generator (RNG) that is tested by an independent third party.
• Live casino games are operated through reputable providers such as Evolution Gaming and Ezugi.
• If a technical fault causes a problem during a game, that round will be considered void and the stake will be returned.
• If a player intentionally attempts to exploit a technical fault, this will be treated as a prohibited activity.
• The VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond — each with weekly cashback benefits.

7 Prohibited Activities

The following activities are strictly prohibited on jaya8 and violating them may result in account closure and forfeiture of winnings:

• Creating multiple accounts to claim bonus benefits.
• Using any software, bot or automated system to play games.
• Accessing another person's account or selling an account to a third party.
• Using the platform for money laundering or transactions involving illegal funds.
• Attempting to hack or gain any other unauthorised access to the platform's systems.
• Abusive, threatening or inappropriate behaviour toward other players or staff.
• Managing an account on behalf of a minor or playing under a false identity.

8 Account Suspension and Closure

jaya8 may temporarily or permanently suspend an account in the following circumstances:

• If evidence of a breach of the Terms is found.
• If a user fails to cooperate with the KYC verification process or provides false information.
• If there is suspicion of fraudulent transactions or fraud.
• If the user themselves requests account closure.
• In the case of a self-exclusion request under the responsible gaming policy.

Any legitimate funds in a permanently closed account will be returned subject to verification, however any bonuses or winnings derived from bonuses will be cancelled.

9 Privacy and Data Protection

jaya8 places the highest importance on the security of users' personal information. Details about how data is collected and used are set out in our Privacy Policy. The key points are:

• All data is protected by SSL encryption.
• Personal information is not sold to third parties.
• Data may be shared with authorities where required by legal obligation.
• Users may request correction or deletion of their data.

10 Responsible Gaming

jaya8 is firmly committed to responsible gaming. We provide the following protection tools for our users:

• Deposit limits: set a maximum daily, weekly or monthly deposit amount.
• Session time limits: automatic log-out after a set period of time.
• Self-exclusion: the option to voluntarily take a break from the platform for a specified period.
• Reality checks: regular notifications sent during play.

jaya8 is for users aged 21 and over only. If signs of problem gambling appear, please contact our support team or visit the Responsible Gaming page.

11 Limitation of Liability

jaya8 accepts no liability in the following circumstances:

• Loss caused by internet disconnection, power outage or device failure.
• Force majeure events (natural disasters, government directives, war) that disrupt the service.
• Delays or losses caused by issues with third-party payment providers.
• Loss resulting from a user's own account credentials being compromised.
• Loss caused by a user's own negligence or breach of the Terms.

jaya8 always strives to keep the platform safe and reliable. Resolving any technical issues promptly is our commitment.

12 Changes and Amendments

jaya8 reserves the right to change or amend these terms and conditions at any time. Users will be given advance notice of significant changes. Continued use of the platform after changes have been made will be taken as acceptance of the amended Terms.

For any questions or uncertainties regarding these Terms, please contact us via our 24/7 live chat support or by email. Our support team provides service entirely in Bengali.

These terms and conditions were last updated in January 2026.